The following Terms and Conditions apply to all Sales and Product Installations
60-Day Money-Back Guarantee
POOL SYSTEMS: Money is refunded minus installation expense, shipping charges, trip charges and 15% restock fee.ECOsmarte® POE SYSTEMS: Money is refunded minus installation expense, shipping charges, trip charges and 15% restock fee.
NON-ECOsmarte® EQUIPMENT: Nonrefundable, equipment exchanges only minus installation expense, trip charges and shipping charges.
WARRANTIES
ECOsmarte® EQUIPMENT: 5 Year Equipment / Parts ONLY. No Labor Warranty. Showroom repair or replacement available at no charge. All warranty work guaranteed at trip charge rate only. All trip charges will be invoiced and will require timely payment to maintain all warranties, per respective manufacturer.NON-ECOsmarte® EQUIPMENT: All equipment shall carry the manufacturers warranty and shall be handled through the manufacturer. No labor warranty.
INSTALLATIONS & DELIVERIES
Quoted installations include the following for each product:ECOsmarte® Connecticut cannot perform any electrical panel or disconnect labor.
ECOsmarte® SPA SYSTEM: Includes chamber and pressure switch installed on pressure line or chamber or independent timer plugged into wall outlet or direct plug -in to ozone.
ECOsmarte® POOL SYSTEM: Includes chamber installation and plug-in of 110V Control box to existing 110V outlet. Does not include: installing 220V timer or wiring to existing timer or install of 110V outlet. Programmable units must be specified to 220V or 110V and pump relay option defined before install.
ECOsmarte® POE SYSTEMS: Includes chamber and flow switch install, water valve plumbing and calibration, mounting of drain line(s). Also includes up to 30' of replacement pipe and all fittings. DOES NOT INCLUDE: Removal and disposal of softener, flush of water heater (recommended), wiring of 110V outlet. Well water turbo requires three plug-ins, 110V and drain for backwash.
POOL FILTERS: Includes installation of filter and backwash valve. Does not include replacement of any ball or gate valves, pump seals or other leaks. Does not include removal of existing filter.
POOL HEATERS: Includes plumbing of heater, set aside previous. Does not include gas or electrical work or disposal of old heater. NOTE: Heaters above 180,000 BTU require minimum 3/4" gas line.
PAYMENT
SHIPPED ITEMS: Payment is due upon shipment of product.INSTALLATIONS: In cases of product installation, minimum of 50 percent payment is due upon ordering product, balance is due upon installation.
INVOICED TRANSACTIONS: Payment is due on the date shown on the invoice. Payment will be considered late if not received within 10 days of the due date shown on the invoice. If payment is not received within 10 days, a late fee of 6% of the outstanding balance will be assessed. The due date applies only to the current charges and does not extend the due date for previous or unpaid balances.
